- We aim to send out all orders (placed by 1pm on Mondays to Fridays) on the very same day. All orders are sent out by DPD on a next day service. (Monday to Fridays only)
If an item that you have purchased is out of stock (we aim to keep the website up to date, but on a rare occasion, this might happen), we will immediately inform you. You can request that we either send the order out incomplete or you can wait until the item is available again. Should you decide to have the order sent out incomplete, we will refund you the difference immediately.
For all orders being sent to Mainland UK, that are under £300 + VAT, it will cost you £8 + VAT. For all orders over £300 + VAT, then carriage is free.
For most European destinations, the price is as advertised on the payment screen. (Please note this is for one carton only. Once we have packed the goods and if we find that more than one carton is needed, we will contact you with the price).
For all other destinations, we need to ascertain the volumetric weight of the parcel and then contact our numerous shippers to obtain the best price. We will then come back to you and with this information, you can then decide if you wish to proceed with your order.
Please note that delivery costs are soley for the delivery and all customs and import duties are to be paid by the receiver.